2018 - Present

Cupertino · Remote

01

Apple

Senior Software Engineer · Product Owner

Senior engineer within the Apple Services organization. Ships tools that impact your life on daily basis but you will never see.

• Owns a critical surface in one of the most valuable services organizations in the world.
• Leads cross-org initiatives to adopt, refine, and improve quality, reliability & latency.
• Mentors engineers, reviews architecture, promotes a culture of quality.
• Drives a relentless focus on the customer experience.

2012 - 2018

Chicago · 75% Remote

02

Groupon

Senior Production Tools Engineer · Technical Lead, CI/CD

Technical lead for the CI/CD team. Owned vision, OKRs, scoping, prioritization, and cross-team alignment. Built the build and release infrastructure that the rest of Groupon engineering shipped through.

• Managed large-scale Jenkins build and packaging environment on Mesos and Marathon, delivering Continuous Integration as a service to the rest of engineering.
• Built pipeline-driven CI workflows with parallelized integration tests, static analysis, immutable Docker artifacts, and automatic deployment to UAT and Staging.
• End-to-end migration of 50+ legacy Node applications to Docker with zero user impact.
• Built a web-based Service Portal that aggregated Groupon's 500+ services into one self-updating dashboard, used by SRE, SOC, devs, and management.
• Implemented globally-redundant Artifactory across 3 data centers on 2 continents, with a 2-tier DR failover providing global availability during multi-DC downtime.
• Migrated on-premise GitHub Enterprise VCS to a private AWS VPC. Cross-functional, cross-team effort.
• Upgraded a legacy Ruby CMDB / central config service: cut update cycle time 97% to 30 seconds across 25,000+ hosts.
• Created CI metrics pipelines (MTTR, CTTS, JVM, canaries) shipping to ELK and Wavefront.
• Solved deep containerization edge cases involving NFS, caching, overlay filesystems, and ulimits.
• Championed Outside-in Testing, mentored junior devs across multiple years including international remote pairings.

2008 - 2011

San Francisco · Remote

03

Linden Lab

Release Manager (Web)

Built the Web Release Manager position from scratch at the studio behind Second Life. Tamed the Wild West, brought order to the land.

• Daily planning, deployment, and crisis management for 40 web applications.
• Coordinated tiered rollouts across web, client, server, and API teams.
• Migrated legacy web apps to an in-house EC2 build-and-deploy service.
• Standardized configuration management across every web application.
• Built deployment alerting and IRC notification tooling.
• Reduced production failures by stand­ing up staging environments with near-production capabilities.
• Consulted with teams in design phase to bake release-ability into projects early.
• Daily liaison between Ops, Devs, QA, NOC, directors, managers, and creative.

2004 - 2008

Chicago, IL

04

West Monroe Partners

Senior Consultant

Joined as entry-level developer, promoted to Senior Consultant in three years. Shipped enterprise web work for middle-market clients while building the firm's open-source / CMS / SEO / W3C practice.

• Completed 20+ projects for 15+ middle-market clients in under four years.
• Architected, developed, and deployed medium and enterprise-grade websites and web applications.
• Became the firm's thought-leader on Content Management, Open Source, SEO, and W3C standards.
• Mentored and supervised 10+ junior staff members.
• Wrote and won RFPs, RFQs, proposals, SOWs, and project plans.